Inviting teammates
You can invite people you work with to your OrderUGC account. Open the menu under your name in the lower left and choose Invite a teammate, then add one or more email addresses.
What teammates can do
Everyone on the team sees every project in the account, and anyone on it can take action on any project. Teammates can:
- Follow every video from brief to delivery.
- Get the same order update emails you do, and reply to them.
- Chat with our team and see everyone's messages.
- Approve scripts and videos, or ask for changes.
- Download files and share review links.
- Place orders and use your plan's videos.
- Pay invoices.
Only the account owner can change the monthly plan. If you need an order your teammates shouldn't see, create a separate OrderUGC account for it.
Accepting an invite
The invite comes by email from OrderUGC. Open the link and sign in, or create an account, with the same address the invite was sent to. The link works once and lasts 14 days.
If you already have your own OrderUGC account, you keep it. The menu under your name lets you switch between your own orders and the team's.
Email updates
Every order email goes to the whole team. When a teammate posts in an order's chat or approves a script, the rest of the team is emailed too. You can turn off chat emails for yourself in Settings, and it won't change anyone else's.
Unread messages are counted for each person. Opening a chat marks it read for you, not for the rest of your team.
Removing someone
The account owner can remove a teammate from the same Invite a teammate window, and a teammate can leave from there. Their past messages stay in the order chats.